Thank you so much for the speedy delivery of the dresses! They arrived in time for the wedding and it was definitely a success! Thanks again for your excellent service!"
Becky
Thanks a lot. Arrived well and I am very happy with the purchase.
Smaranda
I am really pleased with both pairs of cropped trousers, and the roll top trousers. They are very comfortable and stylish too. Perfect! Thank you.
Helen
Just wanted to let you know that I recieved the dress today and it's lovely. Thanks for all your help.
Siobhan
This is a quick email to say a very belated thank you for the excellent customer service I received from you. I ordered the Storksak Emily in brown leather from you towards the end of last year and it was out of stock. You very kindly got it back in stock as quickly as possible and upgraded my shipping to next day at no extra charge to make sure it got it before out baby arrived. Needless to say I was delighted with the bag and have been complimented on my good taste in change bags!
Alison
Just wanted to let you know that the Babymel bag arrived on thursday and it is so much better in real life than the pictures! I'm so pleased with it. Thank you so much for all your help.... can't wait to be more organised!!
Amelia
Just wanted to drop a note to say thank you for the Babymel change bag that arrived last week. The bag is gorgeous and just what I was after, but more importantly the service was second to none. I purchased the bag from you as you offered free delivery and free returns. I therefore certainly didn't expect the bag to arrive so quickly and it to be in such lovely packaging. Was a real suprise and made my day. Wish there were more companies out there like you.
Sally
Just wanted to say thanks for getting this delivery to me in time for Christmas- now i have nice things to wear whilst breastfeeding over the festive season!
Beth
Recieved my bag a few days ago and I'm extremely happy with it, Thank you.
Helen
Just a quick note to say thanks very much... this is a lovely dress that fits well and is very flattering. Slightly more glamourous than some maternity wear! I'll wear this dress a lot I'm sure.
Lucy
Can't wait to take my new bag on holiday :)
Becky
Just a little email to say thank you for my Babymel bag, it arrived today (very quickly) It was wonderfully wrapped and the bag is perfect in every way. All I can say is what a fantastic service, you will be recommended to all. Keep up the great work you do.
Lacy
You are an absolute hero - I received the clips this morning, just as we were getting ready to leave. Thank you so so much, they've been really useful already. I'll look forward to using my 10% discount card on a new changing bag soon as the strap on mine broke yesterday!
I shall recommend you to all my friends.
Gayle
Just a little email to say thank you for my Babymel bag, it arrived today (very quickly)! It was wonderfully wrapped and the bag is perfect in every way. All I can say is what a fantastic service, you will be recommended to all. Keep up the great work you do.
Lacy
I just wanted to let you know that the clothes I ordered arrived safely at the end of last week and I am already practically living in them, they're so nice. I thought the way they were individually wrapped and boxed up was a very nice touch too.
Beth
Thanks so much for replacing the size so promptly - I will be recommending your website to all my preggie friends!
Camilla
All received, packaging lovely, clothes perfect and lavender/ camomile bag under pillow!
Sam
Just an email to let you know I have received my Amanda change bag..it was worth the wait! I am very happy with it as it is exactly what I've been looking for.
Also thank you for sending me the book it was a very nice gesture.
I would like to compliment you on your customer service because although i was waiting a while for the bag you kept me updated and were very prompt replying to emails.
Christina
Today I received my BabyMel diaper bag after the shipment had been delayed due to some issues with the manufacturer. It was definitely worth the wait, and I cannot wait to use my beautiful and roomy new bag. Thank you for your great customer service!
Monica, June 2010
Just wanted to pass on some feedback to my 'shopping exprerience' with Cecily Plum. From placing my order to delivery, returns and refund, the whole process has been painless and hassle free. Not only it it an efficient service you offer but it makes a difference being kept informed via e-mail every step of the way, it makes you feel like a valued customer.
I look forward to placing an order with you again soon.
Julie, May 2010
I just wanted to say that it was such a pleasure dealing with you and Cecily Plum on the whole. Being a consumer from this distance, sometimes, it can be difficult but your prompt replies and patience made the experience a pleasant one.
And did I mention that I love the bag? : )
It came so nicely wrapped and presented too! It was like I had received a mothers' day present together with my baby girl who arrived just in time.
Thank you once again Joanne. You can be sure that I will be making future purchases online.
Jamie (Singapore), May 2010
I received the bag yesterday and am delighted with it, very stylish for a nappy bag indeed!
Elaine, March 2010
I just wanted to say thank you so much for the great service you provided. The bag was wrapped beautifully (felt like Christmas!) and was delivered superfast and I love it so thank you. Will definitely be using you again and recommending you to others.
Kyrah, March 2010
I ordered the Emily changing bag this weekend and I have just received it this afternoon. I just had to write as I am so happy with my purchase! I love the bag of course but it was packaged so lovely with a lavender bag and tied with a bow. Thank you for sending it so quickly and for making the effort to package it so nice - it was very much appreciated! You made my afternoon. :-)
Susanne, November 2009
I wanted to email you to thank you again for pulling out the stops and ensuring I would receive the dress so quickly. I'm thrilled with the dress - it's an absolute must for all pregnant ladies out there. I must compliment you on your attention to detail and beautiful packaging - it's so rare these days to be completely satisfied with both purchase and service. I will be recommending you to all my friends!
Kate, October 2009
Thank you so much for my beautifully package bag which arrived today. It was like it was my birthday! Great service and speedy delivery.
Zoe, October 2009
I'd just like to say thank you for my order. It arrived yesterday safe and sound and it was so beautifully wrapped it really cheered me up [...]. The pyjamas are beautiful and fit perfectly, I'll definitely be recomending you and hopefully I'll use you again.
Alison, October 2009
Got my gorgeous, gorgeous bag today, so beautifully wrapped! It was like Christmas.......... Thank you so much!
Sarah, September 2009
Thank you very much for my order, I received it this morning. Excellent service, I'm really impressed and hope to shop with you again soon.
Sumra, September 2009
I received the polka dot maternity dress you sent out last week and I am totally thrilled with it! Thank you so much. ... the dress has perked up my spirits no end. It was so beautifully wrapped too that it was a real treat to open.
Lisa, September 2009
Just received my babymel bag ... it was wonderful to receive this, so beautifully wrapped just like a present, the lavender smells wonderful, i will certainly purchase and recommend you again, it's this attention to detail that will set you apart. many thanks!
Nicola, September 2009
Thanks for the second lovely dress that you posted this week, service is quite outstanding and I will be recommending you to my friends. I have been on a few other maternity sites and ordered a few things and they have all gone back, will def be using you again when I grow a bit more!
I like the little lavender touch, have the dress on today and have several comments already. Excellent service again, well done.
Kirstie, August 2009
I received my order in the post today and just wanted to let you know that I am delighted with all the items - everything fits perfectly! I am really pleased with the speed of the delivery and most of all the packinging was wonderful, an absolute treat to receive and makes internet shopping so much nicer!
When the need for retail therapy returns i would be happy to revisit your site and also to recommend to anyone else
Jill, August 2009
Just wanted to say how delighted I was to receive the Amanda BabyMel diaper bag this morning, it was packaged beautifully and I am absoloutely delighted with the bag and I cannot compliment your service enough - thank you so much.
Katie, Canada. July 2009
Thanks - I got the chnage bag in the post today - love the bag and even my hubby thinks it's the nicest one we've seen. The package was so nicely wrapped I felt like it was a b-day gift!!
Hilary, July 2009
Thankyou so much! Bag is fab and your service was wonderful - I ordered the bag on the evening of the 16/07. It was despatched the following day and arrived the next morning. Less than 48 hours.
Olwen, July 2009
Thank you so much for the prompt delivery of the Elizabeth change bag, just in time for my daughters birthday. She was really delighted with it and keeps walking around with it over her shoulder.
Anne, July 2009
I'm just emailing to say thank you for fantastic service. Recently I've had some awful Internet shopping experiences but am glad to say it's been a pleasure ordering my gorgeous bag from Cecily Plum, right from the inital speedy communication to the beautifully packaged bag I received in a day or two of placing my order. Just the type of experience a Mummy needs before giving birth!
Nadine, July 2009
I just wanted to let you know how pleased I was with my Elizabeth change bag which arrived today.
I have ordered lots of things over the internet and worked within mail order marketing for many years and very rarely do I see such care taken over an order.
It was prompt, beautifully packaged and the lavender, postcard and note is a lovely personal touch.
Victoria, June 2009
I received my storksak this morning - it's gorgeous and was beautifully wrapped so thank you. [...] I'll make sure my friends know about your website in case they want to get themselves or someone else a treat!
Nabilla, June 2009
Yesterday I received the bag below and just wanted to say it was wonderful to open and package so perfectly. And arrived so quickly. The bag is a present for my husband and he loves the bag too.
It was definitely a pleasure and I look forward to using you again.
Sharon, June 2009
Many, many thanks. I appreciate both your prompt response and understanding. I have already and will continue to recommend Cecily Plum to both my english friends and several norwegian mammas-to-be, who I'm sure would love some of your products.
Meetali, May 2009
After weeks of searching and disappointment I have finally found the perfect dress from you for my sister's civil partnership ceremony!!! Thank you so much for your swift delivery? the dress fits like a glove and is exactly as described - unlike the previous 5 that I have ordered online from other companies!! I am particularly impressed with the packaging and extra touches like the ribbon and the lavender? it makes a heap of difference, believe me!
Many thanks for making me smile again - I was starting to get quite upset about not finding anything to make me feel special!!!
Sally, Mar 2009
Thank for the prompt delivery of the lovely change bag. I loved the presentation.
Many thanks
Claire Ireson, Feb 2009
I just wanted to say that I have received my bag and I am absolutely chuffed to bits with it!!
The presentation of the bag was beautiful - a lot of internet companies don't bother with this and it is a really nice touch. It felt like christmas all over again.
Thanks for the prompt and very efficient service, I will be recommending you to all my friends.
Heather, Jan 2009
My bag arrived this morning (beautifully packaged!) and it's gorgeous! Thank you so much for all your help, and for such prompt service when I finally made a decision about the colour.
Thanks again!
Deborah, Jan 2009
Just a quick message to say that my order for red Lin and Leo bag has safely arrived and to thank you for the really nice presentation of the box contents. Its nice that people still make an effort to make purchases seem special - as my little one will arrive sometime in the next week I am really excited to get to use it!
Once again many thanks
Zena, Jan 2009
I just wanted to thank you for delivering my Lin&Leo bag in record time, but what I would like to really thank you for is the personal touch that you added to just a simple order.
When I opened the box, my face beamed with delight and I almost squealed with excitement. The tissue paper, the ribbon, the lavendar bag and hand written note, I honestly felt like a little girl again at Christmas.
Keep doing what you are doing because it works!
Angela, Dec 2008
I just wanted to say thank you to Cecily Plum for it's excellent service and beautiful packaging. Even though I was ordering the slippers for myself I felt as though someone was sending me a gift- so pretty. Really lovely touch!
I will certainly be ordering more from you now that my sister-in-law is pregnant so please do keep me informed of any fab new things to add to the collection!
Keep it up- really great
Anna, Dec 2008
Thank you so much for the prompt service. I couldn't believe the speed with which you despatched my order. It is for my daughter for Christmas and I am sure she will be delighted with it. So beautifully wrapped as well.
Sue, Dec 2008
Just wanted to email to let you know how impressed I was with the service you provided. I was delighted to receive the dress I only ordered 24 hours ago in the post this morning. It's a lovely dress - just what I'd been searching for and was beautifully packaged.
Thanks again!
Ruth, Nov 2008
I am very happy with the bag and it had its first outing today! I was also very impressed with the customer service, particularly the care taken to hand write the dispatch note and commented to my husband last night was a great company it seemed to be. The parcel was beautifully packaged and very promptly received. Girls just love bags and there is nothing nicer than getting a parcel wrapped in tissue and ribbons to add to the new bag moment!!
Keep up the good work!
Kate, Oct 2008
